P.E.A.C.E.
Dealing with conflict - mod
Workplace Bullying
Managing Conflict
Everyone has conflict, but very few have the knowledge to know how to manage it constructively. On this site I introduce a set of new skills I have identified that will help people handle conflict in their lives. This set of skills is represented by the acronym P.E.A.C.E. which stands for Perception clarification, Empathetic Listening, Appreciate Diversity, Collaborative Problem Solving, and Emotional Intelligence. I have written several articles that detail these skills and how they can contribute to one's ability to deal with conflict in his or her life. I look forward to helping the many people past partially or totally disabling conflict so they can lead peaceful and fulfilling lives.
Sincerely,
LaVena Wilkin, Ph.D
Why Should I care about Conflict Management
Response:
Employees who are engaged in conflict may go through the motions of doing their work, but they are often distracted by the situation. They gossip with others about the problem, become less motivated, sabotage the business, miss work, or quit their jobs. Others file grievances and some resort to litigation. All of these responses to unresolved conflict are costly to the orgnization.