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Dealing with conflict

Coaching is a valuable tool for leaders to have in their toolboxes.  Although there are many outside consulting firms that can provide executive coaching, once the fundamentals are learned, organizational leaders can provide internal coaching that will help develop the leaders of the future.   

The fundamentals of coaching are helping others recognize their talent, fostering accumulation of institutional knowledge, and developing the abilities needed to achieve goals that are important to the individual and valuable to the organization. 

Coaches establish clear standards, define long term goals, provide feedback, and celebrate accomplishments. By having an open dialogue with the employee, the leader-coach can garner a deeper awareness of the individual’s values, motivations, and personality. Working together, the coach and the employee identify developmental opportunities and align them with the goals of the organization.  

The key to successful coaching is empathy.  This requires giving undivided attention to the other person and respectfully listening to and connecting with others.  Narcissistic leaders need not apply. Effective coaches not only help organizations meet their business and financial goals, but they also provide safe working environments where communication and respect are valued and encouraged.   Coaching is a fulfilling and productive way to align the goals and needs of the individual with those of the organization.