Breadcrumbs - Site Navigation

Dealing with conflict

People learn a predominant conflict style from their families, experiences, and social interactions.  As a result, everyone does not address conflicts in the same way.  These different styles can exacerbate the situation, especially when people do not understand why people react in certain ways.  A popular conflict style assessment instrument, The Thomas-Kilman Conflict Mode Instrument, identifies five basic conflict management styles, including: